Mayring, Philipp (2014). Qualitative content analysis: theoretical foundation, basic procedures and software solution. Klagenfurt, 143 pp. https://www.researchgate.net/publication/266859800_Qualitative_content_analysis_-_theoretical_foundation_basic_procedures_and_software_solution
Three Approaches to Qualitative Content Analysis http://qhr.sagepub.com/content/15/9/1277
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